Frequently asked questions
Short answers first. If your question is not here, message us on WhatsApp.
Price
How much does it cost to 3D print a part?
From €6 incl. VAT. The price depends on the part’s volume, the material, the infill and the quantity. Upload your file to the calculator and you will see the exact price in under a minute.
Does the price include VAT?
Yes. All prices on the website include 21 % Spanish VAT. Shipping is shown separately before you pay.
Is there a volume discount?
Yes: −8 % from 5 parts, −15 % from 10, −22 % from 25 and −30 % from 50. The calculator applies it automatically.
Is there a minimum order?
The minimum order value is €6. There is no minimum quantity: we print from a single part.
Lead times and delivery
How long does printing take?
FDM: 24–72 h. Resin: 48–96 h. With the rush option we print in 24 h if the queue allows.
Do you ship across Spain?
Yes. We ship to mainland Spain and the Balearic Islands in 24–48 h after printing. Canary Islands, Ceuta and Melilla: please ask.
Can I pick up in person?
Yes, in Gijón by appointment. We let you know on WhatsApp when the part is ready.
Files and design
Which file formats do you accept?
STL, 3MF and OBJ in the calculator (up to 100 MB). For STEP, IGES or other formats, send us the file and we will quote manually.
I have no 3D file. Can you help?
Yes. From photos and measurements we design the part in CAD. Design is quoted separately, with a fixed price before we start.
Are my files confidential?
Yes. We only use them for your order, never share them, and they are deleted automatically after 90 days.
What if the part is bigger than the printer?
The calculator will warn you. We usually split it into sections that are joined afterwards; we will suggest the best option.
Materials
Which material should I choose?
For prototypes and decoration, PLA. For functional parts and spare parts, PETG. For outdoor use, heat or cars, ASA. For flexible parts, TPU. For maximum detail, resin.
Can the parts handle sun and heat?
ASA handles sunlight and about 95 °C; PETG about 75 °C. PLA is not suitable for the inside of a car in summer.
Can you print food-safe parts?
We do not guarantee food contact for 3D printed parts: the layers can trap bacteria.
Payment and invoices
How do I pay?
We check your file and send you a payment link for card or Bizum. We start printing once payment is received.
Do you issue invoices?
Yes, a full VAT invoice for individuals and businesses.
About us
Who are you?
A 3D printing workshop in Asturias, Spain, with over 40,000 orders completed in five years of professional production (at our previous workshop, ReloadAll). We have been 3D printing since 2016. We speak English, Spanish and Russian.
Get a price for your part
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